Question 1

What is a "dirty" soda?

Accepted Answer

A "dirty"  soda is a custom soda made by adding in flavored syrups, juices, creams, and fun toppings into your favorite soda base. Think nostalgic flavors with a Sugarwave twist- bright, playful, and delicious!

Question 2

Are your drinks alcohol-free?

Accepted Answer

Yes! All Sugarwave drinks are 100% alcohol-free and can be enjoyed by anyone at any age.

Question 3

Are custom drinks or build-your-own menus offered?

Accepted Answer

At this time, Sugarwave offers a curated menu of signature rinks designed to look great, taste delicious, and keep service flowing smoothly. Custom menus may be available in the future but are not currently offered at this time.

Question 4

Does Sugarwave do private events?

Accepted Answer

Absolutely! Sugarwave is available for birthdays, graduations, weddings, school functions, corporate events, and more. Check out our Private Events page for more information.

Question 5

How do I book Sugarwave?

Accepted Answer

To book Sugarwave for a private event, please visit our "Private Events" page for package details and availability.

Event coordinators or festival organizers are welcome to email us directly at sugarwavesodas@gmail.com

Question 6

How far do you travel?

Accepted Answer

Travel within 10 miles of our home location is included. Events beyond that radius may require a travel fee.

Question 7

How does payment work?

Accepted Answer

A 25% non-refundable retainer is required to secure your date. The remaining balance is invoiced 14 days  before your event and must be paid no later than 7 days prior to the event.

Question 8

What happens if I need to cancel?

Accepted Answer

Retainers are non-refundable. Cancellations within 7 days of the event are not eligible for refunds due to preparation and supply costs.

Question 9

What if I need to reschedule my event?

Accepted Answer

Rescheduling requests must be made at least 7 days before the event date and are subject to availability. Your retainer may be applied to a new date one time within 90 days, provided Sugarwave is available. Reschedule requests made within 7 days of of the event are considered cancellations due to preparation and supply costs.

In case of severe weather or unforeseen family emergencies, reschedule requests may be considered on a case-by-case basis.

Question 10

Have a question that isn't listed here?

Accepted Answer

Visit our "Contact" page and send us a message- we're happy to help!

Sugarwave Sodas

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